Privacy policy
At Glozax, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how information is collected, used, stored, and shared when you visit our website or use our services. By accessing or using our website, you agree to the practices outlined in this policy.
1. Information We Collect
Glozax collects information that is necessary to operate our website, process orders, and improve customer experience. Personal information may be collected directly from you when you place an order, create or manage an account, subscribe to marketing communications, or contact our customer support team. This information may include your name, email address, phone number, shipping and billing address, and payment or transaction-related details.
In addition, certain information is collected automatically when you browse our website. This may include your IP address, device type, browser information, operating system, browsing behavior, pages viewed, and interaction data. We also use cookies and similar tracking technologies to collect information that helps us understand how users interact with our website.
2. How We Use Your Information
The information collected by Glozax is used to support legitimate business operations. This includes processing payments, fulfilling orders, arranging shipping, and providing order updates. Your information also helps us respond to customer inquiries, provide customer support, analyze website performance, improve our services, and communicate important service-related information. If you choose to receive marketing communications, your information may also be used to send promotional content. Additionally, we use personal data to maintain website security, prevent fraud, and protect our systems from unauthorized access.
3. Data Security and Protection
Glozax implements reasonable administrative, technical, and physical safeguards to protect personal information. Payment transactions are secured through SSL encryption and handled by trusted third-party payment processors. Access to personal data is limited to authorized personnel who require such access for business purposes. Glozax does not store complete credit or debit card information on its servers. While we take appropriate steps to safeguard your information, no security system is entirely foolproof, and we cannot guarantee absolute protection.
4. Sharing of Information and Third-Party Disclosure
Glozax does not sell, rent, or trade personal information to third parties for marketing purposes. However, we may share information with trusted service providers when necessary to operate our business, including payment processing, shipping and fulfillment, website hosting, and analytics services. These third parties are authorized to use your information only to perform services on our behalf and are contractually obligated to protect it.
We may also collaborate with third-party advertising and analytics partners to measure marketing effectiveness and deliver relevant advertisements. These partners may use cookies, pixels, or similar technologies, and their data collection practices are governed by their own privacy policies.
5. Cookies and Tracking Technologies
Glozax uses cookies and similar tracking technologies to support essential website functions, enhance user experience, analyze traffic, and display relevant advertising. Cookies help maintain cart functionality, enable secure checkout, and provide insights into how visitors interact with our site. You may manage or disable cookies through your browser settings, although doing so may affect certain features or functionality of the website. Additional information regarding Shopify’s use of cookies can be found on Shopify’s official website.
6. Third-Party Websites
Our website may include links to external websites or services that are not operated by Glozax. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any external sites before providing personal information.
7. Privacy Rights of U.S. and California Residents
Glozax complies with applicable U.S. privacy laws, including the California Online Privacy Protection Act (CalOPPA). Users may browse our website anonymously, and this Privacy Policy is accessible from our website footer. You may request access to, correction of, or deletion of your personal information by contacting us directly. At this time, our website does not respond to “Do Not Track” signals due to inconsistent industry standards.
8. Children’s Privacy
Glozax does not knowingly collect personal information from children under the age of 13. If we become aware that personal information from a child has been collected, we will take appropriate steps to remove such information from our records. Parents or guardians who believe their child has provided personal information to us are encouraged to contact us.
9. Data Breach Notification
In the event of a data breach that may compromise personal information, Glozax will take reasonable steps to notify affected users and comply with applicable legal and regulatory requirements.
10. Email Communications and CAN-SPAM Compliance
Glozax collects email addresses to send order confirmations, shipping updates, respond to customer inquiries, and deliver marketing communications when users have opted in. We comply with the CAN-SPAM Act by using accurate sender information, clearly identifying promotional messages, providing an easy opt-out mechanism, and honoring unsubscribe requests promptly. Users may unsubscribe from marketing emails at any time using the link provided in our emails.
11. Changes to This Privacy Policy
Glozax may update this Privacy Policy periodically to reflect changes in business operations, legal requirements, or industry practices. Any updates will be posted on this page with a revised effective date. Continued use of our website following the posting of changes constitutes acceptance of the updated policy.
12. Contact Information
If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact us:
Glozax
Email: service@glozax.com
Phone: +1 (510) 255-3014
Address: 41454 Christy St, Fremont, CA 94538, United States